Responsible Gaming
Gaming Should Be Entertainment
At QFlyer, we believe that betting and gaming should be enjoyed as a form of entertainment only, never as a way to earn money or solve financial problems. Gambling carries risk, and it's important to gamble responsibly within your means.
Please remember: the odds always favour the house. Only bet what you can afford to lose.
Age Verification
Gambling in Australia is strictly regulated. You must be 18 years of age or older to participate in any form of gambling or betting activities on this website.
If you are under the legal gambling age in your jurisdiction, please do not use our services. We take age verification seriously and may request proof of identity.
Warning Signs of Problem Gambling
Be aware of these warning signs, which may indicate problem gambling:
- Chasing losses by gambling more to recover money lost
- Hiding your gambling activities from family, friends, or partners
- Spending more time and money on gambling than intended
- Gambling to escape problems, stress, or negative emotions
- Neglecting work, family, school, or other important responsibilities due to gambling
- Borrowing money or getting into debt to gamble
- Feeling anxious or irritable when unable to gamble
- Failed attempts to cut down or stop gambling
- Lying about the extent of your gambling
- Experiencing relationship or financial problems due to gambling
If you recognise any of these signs in yourself or someone you know, seek help immediately.
Self-Help Tools & Responsible Gaming Features
QFlyer provides several tools to help you maintain control of your gambling:
- Deposit Limits: Set a maximum amount you can deposit within a specific timeframe (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you're willing to lose within a specific period
- Reality Checks: Receive periodic reminders about how long you've been playing and how much you've wagered
- Session Limits: Set a maximum duration for each gaming session
- Self-Exclusion: Temporarily or permanently exclude yourself from your account if you need a break
- Account Closure: Close your account permanently if you decide to stop gambling
You can manage these settings in your account preferences at any time. We encourage you to use these tools proactively.
Support Organisations & Helplines
If you or someone you know is struggling with problem gambling, professional help is available. Contact one of these organisations:
Australia
-
Gambling Help Online
Website: www.gamblinghelponline.org.au
Free counselling, self-assessment, and support resources for Australian residents -
Lifeline Australia
Phone: 13 11 14 (24/7)
Crisis support and counselling -
Beyond Blue
Phone: 1300 22 4636 (24/7)
Mental health support including gambling-related concerns
United Kingdom
-
GamCare
Website: www.gamcare.org.uk
Free, confidential support and treatment for problem gambling -
GamStop (National Self-Exclusion Scheme)
Website: www.gamstop.co.uk
Multi-operator self-exclusion across UK-licensed operators
Canada
-
Responsible Gambling Council
Website: www.responsiblegambling.org
Education, research, and support resources
United States
-
National Council on Problem Gambling
Website: www.ncpgambling.org
National helpline: 1-800-522-4700 (24/7)
Confidential support and referrals
International
-
Gamblers Anonymous
Peer support meetings available worldwide
If You Need Help
Don't suffer in silence. Problem gambling is a serious issue, but help is available. If you or someone close to you is experiencing difficulties with gambling, please reach out to one of the support organisations listed above.
Your wellbeing is important to us. Seeking help is a sign of strength, not weakness. Contact a counsellor or helpline today — many services are free and confidential.